What is Customer Experience and Why is It Important to Your Business?
Many business leaders have heard of and support giving great customer service to their customers. But now, there’s something new called Customer Experience (CX). Questions I regularly hear include what is CX, why is it important, and how do I do it without a lot of expense?
I invite you to join me on Tuesday, August 28, 2012 at 4:00pm Central time on Blog Talk Radio, where I will be discussing this topic with Linked Local Network’s hosts Michele Rempel and Catherine Johns.
It’s free, it’s valuable, it’s timely, you do not need to travel, and you do not need to pre-register; how much more effortless could this be? Here are the details…
- 20 minutes
- Event page on Blog Talk Radio (On Demand Recording, available anytime)
- Mary Ann being interviewed by Catherine Johns video (different from Blog Talk Radio audio)
Feel free to send me your comments or questions after you’ve listened to this talk!